Cloud Computing
Data Is More Important Than Algorithms
- Mon, 21 May 2012
WATCH Cloud Computing
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| Netflix Similarity Map |
In 2006 Netflix offered to pay a million dollar, popularly known as the Netflix Prize, to whoever could help Netflix improve their recommendation system by at least 10%. A year later Korbel team won the Progress Prize by improving Netflix's recommendation system by 8.43%. They also gave the source code to Netflix of their 107 algorithms and 2000 hours of work. Netflix looked at these algorithms and decided to implement two...
The New B2B Buyer | 6 Rules of Engagement eBook!
- Mon, 21 May 2012
WATCH Cloud Computing
B2B buyer behavior has evolved in adaptation to the Internet. A new B2B buyer species has arisen that is more connected, more impatient, more elusive, more impulsive, and more informed than its pre-millennium ancestors. Just as the new B2B buyer has evolved in adaptation to the Internet, B2B sales and marketing professionals must adapt their strategies and tactics to the expectations of the new B2B buyer for online independence and...
Good CRM Requires a Standard Data Input Methodology
- Mon, 21 May 2012
WATCH Cloud Computing
Before the vacation rental management company Optimal Owner Care started using Zoho, they tried to grow their database by purchasing a bulk set of leads and dialing them through a piece of rudimentary client management software that wasn’t sustainable nor expandable, said Matthew Velez and his colleague from Optimal Owner Care.
Since switching to Zoho, business has changed dramatically. The company has grown from ten employees to sixty. To get a...
Provide your Customers a Unified Login Experience with Remote Authentication
- Fri, 18 May 2012
WATCH Cloud Computing
Which username do I need for this service again? Wait, I am not even signed up…
We’ve all been there. Most importantly, we know your customers hate being in that all too common position and having to create yet another account. Which is why we are pumped to introduce the newest feature in Zoho Support: remote authentication for your customers.
Now you can provide your customers a seamless user experience by allowing them to access your...
More Power to the Math Wizard in You – Aggregate Formulas
- Thu, 17 May 2012
WATCH Cloud Computing
Zoho Reports has long supported custom formulas, where you can define your own formula that involves two or more columns. These formulas are applied at the row level. Say there is Column A and Column B and you want a Column C which does string concatenation (combining texts). You can have a formula column defined as
concat(Column A, Column B).
There are scenarios where aggregation formulas (sum, avg, min, max etc) are to be applied at the column...
Group Calendar Support Other Neat Updates in Zoho Calendar
- Wed, 16 May 2012
WATCH Cloud Computing
There is no refuting the fact that be it work, family or friends, in order to get things done, it is necessary to be on the same page as a group or with your group.
At times, it is crucial for each person in a group to be aware of everyone’s calendar of activities. This is tough considering other complications like employees in the same company sitting at different time zones, teams changing frequently and what not.
Well, in relation to...
Bridge the Gap between your Customer Support and Engineering…
- Wed, 16 May 2012
WATCH Cloud Computing
Don’t stop with tracking your tickets to closure. Now submit a bug for a ticket and track them too.
We are glad to announce that Zoho Support is now integrated with Zoho BugTracker. Organizations using Zoho Support and Zoho BugTracker can ensure seamless communication between your customer support and engineering teams. Your support agent can file a bug for a ticket which can be tracked till closure by staying within Zoho Support. Also both the...
Introducing Zoho Sites, Free Website Builder for your Business
- Tue, 15 May 2012
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We are excited to announce a new addition to our broad application portfolio; Zoho Sites. This new application is a website builder aimed at simplifying website creation, including mobile websites. Users can create websites easily just by dragging and dropping elements, without having to write even a single line of code.
There are hundreds of Website builders available in the market already. Then, why are we launching Zoho Sites now?
At Zoho, we...
FedRAMP PMO Releases First Set of 3PAOs
- Mon, 14 May 2012
WATCH Cloud Computing
Late today the FedRAMP Program Management Office released the first list of certified Third Party Assessment Organizations (3PAOs). These companies are accredited to perform initial and periodic assessment of cloud service provider (CSP) systems per FedRAMP requirements, provide evidence of compliance, and play an on-going role in ensuring CSPs meet requirements. FedRAMP provisional authorizations must include an assessment by an...The 4 Levels of Replication for Disaster Recovery in the Cloud
- Fri, 11 May 2012
WATCH Cloud Computing
Disaster Recovery as a Service (DRaaS or RaaS) is big on the hype meter right now, and cloud computing providers are clamoring to find solutions to fill the gap. The biggest driver in DR in the Cloud is the utility-like aspect of purchasing infrastructure, because you only pay for what you use. Disaster Recovery lends itself well to the concept of cloud computing, because you want to keep that insurance premium as low as possible....